The client
The Junta de Freguesia de Salreu is the local authority responsible for administering this small town in the municipality of Estarreja, in the district of Aveiro — a community deeply connected to the Ria de Aveiro and its natural heritage, including the Bioria wetland park. It provides local services to residents and publishes information about parish activities.
The challenge
The previous website was outdated, unintuitive and not mobile-responsive, making it difficult for residents to find the information they needed. A new platform was required — one that the parish team could manage without technical expertise, and that could answer the most common citizen queries, reducing reliance on in-person or phone-based support.
The solution
ID Digital began the project by mapping the client's needs, existing content and the information most frequently sought by residents. This groundwork defined a clear information architecture, organised into sections covering news, services, documents, public office hours, contacts and useful local information — ensuring a straightforward navigation experience.
A fully custom layout was designed, drawing on the parish's visual identity — institutional colours and coat of arms — with a clean, professional aesthetic. A mobile-first approach, combined with a focus on readability and accessibility, ensures a comfortable browsing experience for users of all ages and on any device.
On the technical side, a bespoke theme was built on a flexible CMS, with dedicated content types for news, events, services and documents. This structure allows the parish team to manage each section of the site independently. Additional features included:
- Contact and information request forms, with automatic email routing to the relevant departments;
- Document upload and online publishing tools, reducing the need for in-person visits and phone calls.
The result
The Junta de Freguesia de Salreu now has a responsive digital presence, aligned with its institutional identity and structured around the information residents actually need. Content management no longer requires external technical support — it is handled entirely by the parish team. With documents and forms available online, many requests that previously required a visit or a phone call can now be resolved directly on the website, making services more accessible for the whole community.
