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ADDON PRESTASHOP AI CHAT

An AI assistant for your store, 24 hours a day. Answers customers about products, orders, shipping and returns — in a tone that matches your brand. Fewer support emails, more sales closed.

Addon PrestaShop AI Chat

The AI assistant your online store needs.

Imagine having a tireless team member in your store, available at any hour of the day or night, who knows every product in your catalogue, tracks the status of every order and answers any question within seconds. That is exactly what our artificial intelligence assistant brings to your PrestaShop — customer support that never sleeps, never loses patience and never leaves a question unanswered.

Today, customers expect instant responses. When they have to wait hours for an email reply or cannot find the information they need, many simply abandon their purchase and turn to a competitor. Our assistant eliminates that friction. Integrated directly into your store, it instantly answers questions about product availability, delivery times, shipping costs, return policies and order status — all in a tone that suits your brand identity, whether you prefer something more formal and professional or warm and conversational.

Beyond answering questions, the assistant actively helps you sell. Because it knows your catalogue and each customer's context, it can recommend the right products, resolve the doubts that stall purchase decisions and guide customers all the way through to checkout. The result is higher conversion rates and a significant reduction in abandoned carts.

For your team, it means real relief. Those repetitive day-to-day questions stop flooding the inbox, freeing up your time for what truly matters: growing your business.

And best of all — you only pay for what you use. No fixed monthly fees, no complicated contracts. Our credit system is simple and transparent: top up the balance you want and consume it at the pace your store demands.

Setup is quick and hassle-free. Within minutes, your assistant will be up and running, handling customers and driving your sales. Give your store the competitive edge it deserves.

Features

  • Available 24 hours a day, 7 days a week
  • Responds in seconds, in your brand's tone
  • Knows your entire product catalogue
  • Tracks the status of every order
  • Answers questions about delivery times and shipping costs
  • Informs customers about return policies
  • Adapts to your brand voice, from formal to friendly
  • Recommends the right products to each customer
  • Helps close more sales and reduces abandoned carts
  • Relieves your support team from repetitive questions
  • Credit system: pay only for what you consume
  • No fixed monthly fees or complicated contracts
  • Simple PrestaShop integration, up and running in minutes